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HLT Not freeing storage on iPhone

Posted: Wed Sep 21, 2016 6:26 pm
by macdude357
I used the "Move to Cloud" button to move a large video to iCloud. I verified that iCloud now has 3GB less space available and the video shows up in the "Cloud" section of HLT but there is no addition space freed up on the phone. I started with 770MB of space and there is still only 770MB of space available.

iPhone 6s
iOS 9.3.5
HLT Grand Prix 20.0.18

Any ideas on how to reclaim the free space?

Re: HLT Not freeing storage on iPhone

Posted: Thu Sep 22, 2016 12:15 pm
by Harry
Moving to cloud actually creates a copy in the cloud initially. Please "Unload" the local copy to free up local space as long as you do not need to access the video. You should see the Unload button in Video List ‣ Video Details.

- Harry

Re: HLT Not freeing storage on iPhone

Posted: Thu Sep 22, 2016 5:54 pm
by macdude357
That worked.

Thanks.