Video button will not appear

[btowery@comcast.net]

I used the Grand Prix version successfully for a couple of years. Plenty of good video recordings. However, the last three times I've been to the track, I have been unable to initiate video recording. I can see the greyed-out camera icon with the red x at the top of the timer screen but the video button, itself, never appears. I've read through the documentation til I'm blue in the face and can't get a clue as to what I'm doing wrong. Please help.
PS--last time I was at the track, a friend told me that he has had the same trouble and ultimately just bought an alternative system. I don't want another system. I want this to work but am quite frustrated.

[Harry]

In Timer View, rotate to landscape (video) orientation and wait until the tab bar has moved out. Now, you will see the Video button.

Harry

[btowery@comcast.net]

This is the very process that is not working for me. I tried again. Nothing.
Set up a new track in my neighborhood. Timing works fine. GPS working fine. Dual auxiliary working fine. No video icon showing up.

[gplracerx]

Do you see any buttons at the bottom of the screen, specifically REF Set and Guide? Does the tab bar go away or is there a downward pointing arrow above the tab bar? If so, go to settings and turn 'hide the tab bar' on or touch the arrow to lower the tab bar manually.

[btowery@comcast.net]

That did it.
Thanks, Harry. I suggest some notes in the instructions for those of us who get caught in loops like this.

[Harry]

I will most probably add the button to the portrait view again. Too many users run into this trap - and adding docs doesn't help too much mostly...

Harry