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manual start video

Posted: Sun Jul 02, 2017 10:59 pm
by arsprod
Since the recent upgrade manual start sets the timer going but is not triggering external video (gopro). Is this by design or is there another setting that needs to be changed to enable this?

Re: manual start video

Posted: Mon Jul 03, 2017 9:49 am
by Harry
Please use the video recording option utilizing both internal and external video. The external only option seems to be broken currently.

- Harry

Re: manual start video

Posted: Mon Jul 03, 2017 3:02 pm
by arsprod
Ok, glad it wasn't me!

Re: manual start video

Posted: Fri Jul 14, 2017 3:14 pm
by Harry
Although I received some reports on problems with starting external cams, I can't reproduce the behavior external cams are triggered when both internal and external are selected, but not when external only is selected. This either means the connection issues are not related to the "external only" at all and the issue has different causes - or it occurs for special cam / phone models only.

To verify, please post your complete smartphone (device type, OS version) and cam version.

- Harry

Re: manual start video

Posted: Fri Jul 14, 2017 3:20 pm
by arsprod
I haven't tried it yet using both internal/external - next race is the 29th. I was going to wait until then but will do a test this evening!

Re: manual start video

Posted: Fri Jul 14, 2017 3:30 pm
by Harry
Please try it using manual recording first:

goto Settings and tick "Manual Timing"
goto Timer, connect the external cam and enable video recording "external only"
press Start and check whether the HERO starts recording
in case it does not, select "internal and external" and try again

In case it doesn't work for the first, but for the second, please provide me with the system information requested.

- Harry

Re: manual start video

Posted: Fri Jul 14, 2017 3:33 pm
by arsprod
got it

Re: manual start video

Posted: Fri Jul 14, 2017 9:41 pm
by arsprod
ok tested on 2 different phones

Device: Motorola Droid Razr M
OS: Android 4.4.2
Camera: GoPro Hero 3

- GoPro only, Start: timer goes, the movie camera icon flashes with the green dot but camera does NOT start
- internal/external camera, start: timer goes, gopro starts recording

Device: Samsung Galaxy S5
OS: 6.0.1
Camera GoPro Hero 3

Re: manual start video

Posted: Fri Jul 14, 2017 10:01 pm
by Harry
Thx, and it occurred for both phones?

Harry

Re: manual start video

Posted: Fri Jul 14, 2017 10:12 pm
by arsprod
No sorry, it works fine for android 6 on 5s. The rest of my post went away from previous post?