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Automatic adapter problems

Posted: Sun Jul 26, 2015 1:31 am
by nbJosh
automatic adapter connects and communicates with Lap timer, however I always get a ODB update rate warning.

when looking at the real time engine readouts, I am getting a RED 0Hz update frequency, and only intermittently get a volt reading, no other stats update, and the Automatic OBD interface appears to come and go . I have tried on 2 phones from my selection, both my iPhone 6 running iOS 9 Beta 4 and iPhone 4s running iOS 8

Re: Automatic adapter problems

Posted: Sun Jul 26, 2015 9:44 am
by Harry
Hi,

Please check the thread viewtopic.php?f=20&t=3143 first to make sure you have the latest firmware installed. "Coming and Going" usually means the dialog is not working correctly and LapTimer resets the connection to give it another try.

- Harry

Re: Automatic adapter problems

Posted: Sun Jul 26, 2015 10:54 am
by nbJosh
I just got the Automatic device 2 days ago and it did update the firmware at that time.

Re: Automatic adapter problems

Posted: Sun Jul 26, 2015 11:04 am
by Harry
Please check the linked thread again. It shows a Sensor Information dialog. Please create a snapshot like this and post it here.

- Harald

Re: Automatic adapter problems

Posted: Mon Jul 27, 2015 1:43 am
by nbJosh
Heres the screen cap from this morning

Re: Automatic adapter problems

Posted: Mon Jul 27, 2015 8:10 am
by Harry
O.k., so the firmware looks fine. From the PIDs listed I can see communication has some problems... Only the initialization messages and some basic PIDs work. To understand which request is actually causing the drop of connection, please follow the instructions in viewtopic.php?f=39&t=1500 to generate a log. Using this, I will either add a fix or contact Automatic to fix a problem on their side.

- Harry

Re: Automatic adapter problems

Posted: Wed Jul 29, 2015 11:04 pm
by Onejoe01
Any update on the OBD Buddy version that supports Automatic gen 2? I am having the same issues (0Hz update rate) with latest versions of both Automatic and LapTimer GP. If it makes a difference, this is on a 2008 Porsche C4S. Thanks.

Re: Automatic adapter problems

Posted: Thu Jul 30, 2015 12:46 am
by redpriest
I'm having the same update issue too once I upgraded from .99 to .108.

Re: Automatic adapter problems

Posted: Thu Jul 30, 2015 7:58 am
by Harry
redpriest wrote:I'm having the same update issue too once I upgraded from .99 to .108.
So it Wortes for .99 and doesn't for .108?

Harry

Re: Automatic adapter problems

Posted: Thu Jul 30, 2015 7:59 am
by Harry
Onejoe01 wrote:Any update on the OBD Buddy version that supports Automatic gen 2? I am having the same issues (0Hz update rate) with latest versions of both Automatic and LapTimer GP. If it makes a difference, this is on a 2008 Porsche C4S. Thanks.
The authorization issue is fixed for the latest Buddy version.

Harry