Page 1 of 1

Laps Recorded, but no Video

Posted: Mon Oct 06, 2014 5:54 pm
by bertmerv
Hi Harry,
I am using Petrolhead on an IPhone 5s, IOS 8.0.2. I am using the phone to record the video, and the phones GPS. I have successfully recorded video, and overlaid in the past. On my last track day, when I returned from my first session, I saw a "NO Camera symbol" in gray in the preview area. When I attempt to overlay, I get a Master file missing message. The same "NO Camera" symbol shows in the Video List. I tried to relink with no success. I have ample storage. During the day, I checked system status to make sure everything was OK, video was enabled and set to auto-record and the phone was showing video on screen. Everything looked ready to go. Data was recorded as normal, the laps show a camera symbol, but it seems no video was recorded.
I found one other posting with a similar problem, and I checked the storage, relink suggestions that you made. Any other ideas of what may be wrong?
Thanks.

Re: Laps Recorded, but no Video

Posted: Mon Oct 06, 2014 6:36 pm
by Harry
What is the video's file size? Have you used the latest LapTimer version? After introduction of iOS8, the old LapTimer version showed this incompatibility (zero bytes video).

Harry

Re: Laps Recorded, but no Video

Posted: Mon Oct 06, 2014 7:13 pm
by bertmerv
My laptimer is version 18.3.4. Video file size for the "failed" videos does show as zero in the video list.

Re: Laps Recorded, but no Video

Posted: Mon Oct 06, 2014 7:16 pm
by Harry
It has been a known bug from iOS8 up to version 18.3.3 - which had been release a week ago.

Sorry, but I can't do more here.

Harry