Page 1 of 1
iCloud Issue
Posted: Mon May 27, 2013 4:36 pm
by Saul_Good
Both of my devices are signed into iCloud. All settings on both devices are as they should be (I've changed nothing since the last time i recorded/overlaid video). For some reason on my master device it say my "iCloud is disabled" and I have been unable to get my multicam vids transferred to my master device. Any thoughts?
Re: iCloud Issue
Posted: Mon May 27, 2013 5:01 pm
by Harry
Hi,
Please verify the following items:
- in iOS ‣ Settings ‣ iCloud, make sure iCloud is enabled in general (valid account)
- iOS ‣ Settings ‣ iCloud ‣ Documents&Data needs to be ON
- check iOS ‣ Settings ‣ iCloud ‣ Storage&Backup for available storage
- LapTimer ‣ Settings ‣ iCloud ‣ Use iCloud needs to be ON
In case this does not change your status, please kill LapTimer and start it again.
- Harry
Re: iCloud Issue
Posted: Mon Jun 17, 2013 8:35 pm
by suches
I have followed all of these steps, and in the Video List under MultiCam iCloud, it still says "iCloud is disabled currently. To use it, sign in first. . . ." I even took it to an Apple store, and they confirmed that everything is set up per the instructions, including being signed in. Can you please provide some additional insight?
Thanks.
Re: iCloud Issue
Posted: Mon Jun 17, 2013 9:18 pm
by Harry
Please check this thread:
viewtopic.php?f=8&t=1245
This is a known bug, the above thread includes two workarounds until it is solved.
Sorry for any inconvenience.
- Harry
P.S. Closed this thread, please follow up using the link above.