Invalid Master Video v24 - Grand Prix

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Hazard Harry
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Invalid Master Video v24 - Grand Prix

Post by Hazard Harry » Mon Oct 19, 2020 8:19 am

I am getting an 'Invalid Master Video' error when I am trying to export a video with overlay.

I am able to preview the video with overlay but when I try to export it I get this error message.

Running V24, Grand Prix of the app

Video details:
Image

Lap Details:
Image

Error Message:
Image
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Harry
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Re: Invalid Master Video v24 - Grand Prix

Post by Harry » Mon Oct 19, 2020 6:45 pm

The snapshots attached do not show up.
Invalid master video usually mean that the video linked is not accessible / corrupted.
Please provide the following details so we can check what is causing this:
#1 are you on iOS or Android
#2 has the video been recorded using the internal cam or using an action cam
#3 does the video use a standard format like HD, FullHD, UHD 4K

- Harry
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Hazard Harry
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Fewer than 10 Posts
Posts: 3
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Re: Invalid Master Video v24 - Grand Prix

Post by Hazard Harry » Mon Oct 19, 2020 8:28 pm

Hello Harry,

Android
Recorded using GoPro
Recorded FullHD (1920x1080)
**I should also note my sessions appear to have been split into 3-4GB chunks of video could this error have anything to do with this?

I have corrected the images:

Running V24, Grand Prix of the app

Video details:
Image

Lap Details:
Image

Error Message:
Image
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Harry
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Re: Invalid Master Video v24 - Grand Prix

Post by Harry » Mon Oct 19, 2020 8:55 pm

In case your GoPro splits the video into 4GB chunks, merge them using a video editor before transferring it to you smartphone. Except chunk #2 and following may be incomplete in terms of a proper video format and result in this error message. NB: the joined video will be associated with all laps of the video's session.

- Harry
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