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Android keeps restarting

Posted: Fri Aug 07, 2020 10:49 am
by JasGTI
Hi

I've got the Petrolhead version of the android app. Tried to use it and the app keeps restarting itself.

I have no problems during set-up. Just when i go into race mode after a couple of seconds the app closes, restarts and asks me to accept terms and conditions again. This continues to happen.

There is no update on the play store.

I have version 23.0.13

thanks

Re: Android keeps restarting

Posted: Sat Aug 08, 2020 8:00 am
by Harry
Hello,

There is a v24 beta you may want to try: viewtopic.php?f=11&t=5737

In case you have no valuable data recorded so far, I'd suggest to uninstall / reinstall the app. There may be some corruption somewhere. Otherwise, please have a look into viewtopic.php?f=39&t=3341 on how to backup your data and videos before reinstalling.

Please add your Android model and version for further discussion.

- Harry

Re: Android keeps restarting

Posted: Thu Aug 20, 2020 9:13 am
by JasGTI
I have the petrolhead version and my phone is android 9

just going to uninstall and reinstall. if that fails i'll try the Beta version

thanks

Re: Android keeps restarting

Posted: Thu Aug 20, 2020 10:06 am
by Harry
JasGTI wrote: Thu Aug 20, 2020 9:13 am I have the petrolhead version and my phone is android 9

just going to uninstall and reinstall. if that fails i'll try the Beta version

thanks
Uninstalling will purge your data, so take care!