Billing Error

Help on issues you run into with LapTimer; in case you have a question on how to use LapTimer, use the forum "Using LapTimer" instead
Post Reply
Duck
Fewer than 10 Posts
Fewer than 10 Posts
Posts: 7
Joined: Wed Mar 16, 2011 3:04 am

Billing Error

Post by Duck » Wed Mar 16, 2011 3:08 am

So, I dont know if you have the ability to check records for in app purchases, but, I tried to buy the "Professional Features" this evening and went through the whole confermation process and my store credit was charged $15 and failed to allow me to get the features. Any help would be appreciated, thanks!

~Duck
User avatar
Harry
Site Admin
Site Admin
Posts: 9983
Joined: Sun Sep 12, 2010 10:32 am
Location: Siegum, Germany
Contact:

Re: Billing Error

Post by Harry » Wed Mar 16, 2011 9:48 am

Hi Duck,

that not transparent for the developer - no customer data is passed to us, just statistics on how many purchases per product/country/day.

Can you please send me a contact note using the 'Contact' button within LapTimer? This shows the information I need to check your apps status.

- Harry
Image Image Image Image
Duck
Fewer than 10 Posts
Fewer than 10 Posts
Posts: 7
Joined: Wed Mar 16, 2011 3:04 am

Re: Billing Error

Post by Duck » Wed Mar 16, 2011 11:28 pm

Thanks for the quick response! I submitted it under the same name :)

BTW, can't wait for the 'Standing Start" triger for Autocross ;)
Post Reply