reactivate Petrolhead upgrade

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balliere
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reactivate Petrolhead upgrade

Postby balliere » Sun Mar 30, 2014 5:04 pm

Hello,

After reïnstalling the app, how do I reactivate the in-app purchase for upgrading to Petrolhead edition?
If I want to do it now I have to pay €11.99 again.

Thanks


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Harry
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Re: reactivate Petrolhead upgrade

Postby Harry » Sun Mar 30, 2014 9:56 pm

Please just repeat the process from the Add-ons tab. Both Apple and Google store your purchasing status for the LapTimer app and InApp purchases and will not charge you again. Please take care you use the same iTunes / Google ID like you did during your initial purchase.

- Harry


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barker615
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Re: reactivate Petrolhead upgrade

Postby barker615 » Wed Apr 23, 2014 2:02 am

Harry wrote:Please just repeat the process from the Add-ons tab. Both Apple and Google store your purchasing status for the LapTimer app and InApp purchases and will not charge you again. Please take care you use the same iTunes / Google ID like you did during your initial purchase.

- Harry


Just to confirm, I have Rookie with the in-app purchase to Petrolhead on my iPhone 5 right now. I downloaded the app to my iPad but when I go to the add-on's tab it ask if I want to "buy" the Petrolhead upgrade app again for $12.99. When I click "buy" again it should not charge me again when using the same iTunes account correct?

Just wanted to make sure!

Thank you!!


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Harry
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Re: reactivate Petrolhead upgrade

Postby Harry » Wed Apr 23, 2014 9:02 am

Yes, exactly. You need to be brave :-)


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Navarroone
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Re: reactivate Petrolhead upgrade

Postby Navarroone » Sat Dec 02, 2017 6:35 am

Hi Harry,

I moved country and thus Apple App Store and now my petrolhead edition will not upgrade as it says I am in the wrong store!

How can I get my petrolhead updates on the Danish iTunes Store instead of the old UK Store?


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Harry
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Re: reactivate Petrolhead upgrade

Postby Harry » Sun Dec 03, 2017 2:28 pm

If I understand it correctly, Apple's FAQ https://support.apple.com/en-us/HT201389 says this is not possible.
It looks like you need to repurchase your apps in the new country again. :-(

For LapTimer, you can apply for a partial refund (see www.gps-laptimer.de/products, section Mover Support), but I'm not aware of any other app developer offering something like this.

- Harry


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