reactivate Petrolhead upgrade

All about app distribution, upgrades, editions, and refunds
Post Reply
balliere
Fewer than 10 Posts
Fewer than 10 Posts
Posts: 1
Joined: Sun Mar 30, 2014 4:57 pm

reactivate Petrolhead upgrade

Post by balliere »

Hello,

After reïnstalling the app, how do I reactivate the in-app purchase for upgrading to Petrolhead edition?
If I want to do it now I have to pay €11.99 again.

Thanks
User avatar
Harry
Site Admin
Site Admin
Posts: 10516
Joined: Sun Sep 12, 2010 10:32 am
Location: Siegum, Germany
Contact:

Re: reactivate Petrolhead upgrade

Post by Harry »

Please just repeat the process from the Add-ons tab. Both Apple and Google store your purchasing status for the LapTimer app and InApp purchases and will not charge you again. Please take care you use the same iTunes / Google ID like you did during your initial purchase.

- Harry
Image Image Image Image
barker615
Fewer than 10 Posts
Fewer than 10 Posts
Posts: 1
Joined: Wed Apr 23, 2014 1:55 am

Re: reactivate Petrolhead upgrade

Post by barker615 »

Harry wrote:Please just repeat the process from the Add-ons tab. Both Apple and Google store your purchasing status for the LapTimer app and InApp purchases and will not charge you again. Please take care you use the same iTunes / Google ID like you did during your initial purchase.

- Harry
Just to confirm, I have Rookie with the in-app purchase to Petrolhead on my iPhone 5 right now. I downloaded the app to my iPad but when I go to the add-on's tab it ask if I want to "buy" the Petrolhead upgrade app again for $12.99. When I click "buy" again it should not charge me again when using the same iTunes account correct?

Just wanted to make sure!

Thank you!!
User avatar
Harry
Site Admin
Site Admin
Posts: 10516
Joined: Sun Sep 12, 2010 10:32 am
Location: Siegum, Germany
Contact:

Re: reactivate Petrolhead upgrade

Post by Harry »

Yes, exactly. You need to be brave :-)
Image Image Image Image
Navarroone
Fewer than 10 Posts
Fewer than 10 Posts
Posts: 3
Joined: Sun Oct 30, 2016 5:52 am

Re: reactivate Petrolhead upgrade

Post by Navarroone »

Hi Harry,

I moved country and thus Apple App Store and now my petrolhead edition will not upgrade as it says I am in the wrong store!

How can I get my petrolhead updates on the Danish iTunes Store instead of the old UK Store?
User avatar
Harry
Site Admin
Site Admin
Posts: 10516
Joined: Sun Sep 12, 2010 10:32 am
Location: Siegum, Germany
Contact:

Re: reactivate Petrolhead upgrade

Post by Harry »

If I understand it correctly, Apple's FAQ https://support.apple.com/en-us/HT201389 says this is not possible.
It looks like you need to repurchase your apps in the new country again. :-(

For LapTimer, you can apply for a partial refund (see www.gps-laptimer.de/products, section Mover Support), but I'm not aware of any other app developer offering something like this.

- Harry
Image Image Image Image
simonalia
Fewer than 10 Posts
Fewer than 10 Posts
Posts: 1
Joined: Wed Jan 10, 2018 9:11 am
Contact:

Re: reactivate Petrolhead upgrade

Post by simonalia »

How to make that mamal tye upgrade without having that occupied one
User avatar
Harry
Site Admin
Site Admin
Posts: 10516
Joined: Sun Sep 12, 2010 10:32 am
Location: Siegum, Germany
Contact:

Re: reactivate Petrolhead upgrade

Post by Harry »

simonalia wrote:How to make that mamal tye upgrade without having that occupied one
Not sure I understand the question, but this FAQ may help: viewtopic.php?f=39&t=3341
Please see the section on app and app upgrades.

- Harry
Image Image Image Image
Post Reply