In-App Upgrade Not Appearing on Reinstall

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autonomy
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In-App Upgrade Not Appearing on Reinstall

Postby autonomy » Sat Feb 04, 2017 2:59 pm

hello, pretty sure i bought petrolhead edition from the app store mid last year for android. then had issues with gopro during the day and purchased gp edition upgrade in app..

havent used it since, but have a track day tomorrow, reinstalled via play store, but its petrolhead edition, not gp.. and i cant see my in-app purchase. what do i have to do to restore?


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Harry
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Re: In-App Upgrade Not Appearing on Reinstall

Postby Harry » Tue Feb 07, 2017 8:41 pm

Sorry, I'm late for your track day. To restore the GP upgrade, please "repurchase" the upgrade - you will not be charged twice:

    LapTimer ‣ Administration ‣ Add-ons ‣ GrandPrix Upgrade
- Harry


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Sideshow
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Re: In-App Upgrade Not Appearing on Reinstall

Postby Sideshow » Thu Apr 27, 2017 11:11 pm

Hi Harry

I have successfully updated the app from petrolhead to grand prix on my mobile.
But I can't update the app on my tablet.

Always get an error on the Add-ons -> GrandPrix Upgrade screen saying it's already installed, but it doesn't install it.

Thanks.

Cheers
Side


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Harry
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Re: In-App Upgrade Not Appearing on Reinstall

Postby Harry » Fri Apr 28, 2017 11:40 am

In case the "GrandPrix Upgrade" add-on displays "Active", it is active. Bring up the startup screen / Info to verify LapTimer is GP (logo and edition text).

- Harry


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