New GoPoint BT1 continually drops out and reconnects
Posted: Mon Oct 13, 2014 1:48 am
Good evening,
I finally received my BT1 and noticed the following behavior. I plugged in the BT1 and loaded HLT. From the seniors page, I see the BT1 connected at 5-7 HZ. After a few seconds, the refresh rate will decease one hertz at a time until the green dot turns to yellow. The BT1 will then show not available for a second and then reconnect. Do I need to type something in the "Initialization" box that comes up if I tap the "i" icon next to the BT1? If I go to the Timer and then Video, I can see the ODB widgets. They will update, sometimes sluggishly, and will occasionally disappear for a second or two and then pop back up. I have made sure that the bluetooth from the car stereo is off and I have no other bluetooth gadgets in the vehicle. If I load GoPoint app and choose a point to graph, the data does not appear to drop out like it does in HLT.
This is on a iPhone 4S, HLT 18.3.4, iOS 7.1.2 and a Subaru BRZ.
Any ideas? Should I go ahead and submit a trace log?
Thanks!
I finally received my BT1 and noticed the following behavior. I plugged in the BT1 and loaded HLT. From the seniors page, I see the BT1 connected at 5-7 HZ. After a few seconds, the refresh rate will decease one hertz at a time until the green dot turns to yellow. The BT1 will then show not available for a second and then reconnect. Do I need to type something in the "Initialization" box that comes up if I tap the "i" icon next to the BT1? If I go to the Timer and then Video, I can see the ODB widgets. They will update, sometimes sluggishly, and will occasionally disappear for a second or two and then pop back up. I have made sure that the bluetooth from the car stereo is off and I have no other bluetooth gadgets in the vehicle. If I load GoPoint app and choose a point to graph, the data does not appear to drop out like it does in HLT.
This is on a iPhone 4S, HLT 18.3.4, iOS 7.1.2 and a Subaru BRZ.
Any ideas? Should I go ahead and submit a trace log?
Thanks!