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videopro on 4s error message

Posted: Sun Oct 21, 2012 5:20 pm
by nikoum64
Hi help needed
I get this message after recording a short video 1-2 min with 16 GB phone memory remaining.
The videos recorded appear in the listing as "no video" and of course cannot be accessed, duration and other data are OK.
I must have accidentally declined the ios 6 request for videopro to access my photos so i guess this must be the reason.
How do i reinstate this, without the profound reloading of the app.
Finally is there a chance for those vids to be recovered
N
videopro.jpg
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Re: videopro on 4s error message

Posted: Sun Oct 21, 2012 5:31 pm
by Harry
Hi,

This is the most frequent issue currently - introduced with iOS6. As VideoPro accesses the Photo library, you are asked by iOS6 whether you want to allow VideoPro to access it. In case you accidentally decline access, VideoPro is not able to store overlaid videos in the future and will bring up this message every time VideoPro tries to save a video to the library. To work around, please enter the Settings app (the one with the gray / silver gears), select Privacy, select Photos, allow VideoPro access again.

I work on an update to VideoPro that will bring up a warning earlier in the process - sorry for any inconvenience.

- Harry

Re: videopro on 4s error message

Posted: Sun Oct 21, 2012 7:32 pm
by nikoum64
Thank you
That solved the issue..
The necessary update will save many future NO VIDEOS.... :cry:

regards

N

Re: videopro on 4s error message

Posted: Mon Nov 19, 2012 10:27 am
by Harry
Hope you have seen the update is available for a while already?

- Harry