[SOLVED] (Temporary) drop of support for TomTom car kit

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lstripp
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Re: (Temporary) drop of support for TomTom car kit

Postby lstripp » Fri Jan 20, 2012 10:40 pm

Harry,

thanks for the information on the new update.
I'll hold off on this one as there is no support for NMEA with Tom Tom.
I did however, request support and certification for your product as I only purchased the Tom Tom cradle specifically for use with Lap Timer.
I also attached a link to the forum discussing this subject in my emil to Tom Tom, hopefully they understand and get it rectified very soon.
Love your killer app.
Leon


lstripp
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Re: (Temporary) drop of support for TomTom car kit

Postby lstripp » Sat Jan 21, 2012 1:10 pm

This is some correspondence received from Tom Tom re. certification.

Subject
Certification for Harry's Lap Timer App

Discussion Thread
Response (Rebecca (AU)) 21/01/2012 10.56 PM
Dear Leon,

Thank you for taking the time to contact TomTom Customer Support. My name is Rebecca and we are always happy to help.

The reference number for your query is xxxxxx-xxxxxx.

I understand that you would like to know if the Harry's Lap Timer App can be certified so that you can use the Car Kit.

I am escalating your case for further investigation.

Please bear with us while we look at the situation.

We would like to thank you again for your time and consideration and will be in touch with you as soon as we have some definitive information for you.

With Kind Regards,

Rebecca.
The TomTom Customer Care Team


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Harry
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Re: (Temporary) drop of support for TomTom car kit

Postby Harry » Fri Jan 27, 2012 7:32 pm

Hello everybody,

Good news for TomTom users. :-)

TomTom came back to me today. They will authorize access to their NMEA interface. I have no final timeline, and I certainly need to release a new version of LapTimer to enable the direct access again. Not sure there will be an additional 14.4.3 that allows me enabling it. Most probably, I will include TomTom direct access to version 15.0

- Harry


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lstripp
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Re: (Temporary) drop of support for TomTom car kit

Postby lstripp » Mon Jan 30, 2012 4:20 am

Thanks Steve, well put.
I did the same thing but have only received correspondence via email.
They told me to contact support via their number but when i rang, the message said they are unable to assist at this time, call back later.
I hope they can get their S%!# together soon so we can start using the TT kit again.
Leon


lstripp
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Re: (Temporary) drop of support for TomTom car kit

Postby lstripp » Mon Jan 30, 2012 4:24 am

Thats Great news Harry!
Cant wait for the update.
Will the issue with the autofocus be rectified?
Can I also say that I would love to see an add on that can record your 0-60mph or 0-100kph acceleration time.
thank you


krell
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Re: (Temporary) drop of support for TomTom car kit

Postby krell » Sat Feb 04, 2012 12:27 am

This is fabulous news! I haven't updated my Pro because of the lack of support for the kit, but will as soon as a version is released with it back in. Hopefully that happens before spring here in the States.

Thanks Harry!


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Re: (Temporary) drop of support for TomTom car kit

Postby RisingSunPerformance » Tue Feb 07, 2012 10:07 am

That's great news! I hope you'll launch the update soon. Subscribed to this thread.


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Re: [SOLVED] (Temporary) drop of support for TomTom car kit

Postby Harry » Wed Feb 08, 2012 12:31 pm

Hi,

Just to keep you TomTom car kit users informed:
  • LapTimer (and all other apps) is now authorized to use the car kit by TomTom
  • All app versions starting with 15.0 will have direct access enabled again
  • There will be no release ahead of 15.0
- Harry


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csmarx
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Re: [SOLVED] (Temporary) drop of support for TomTom car kit

Postby csmarx » Thu Feb 09, 2012 12:31 am

There will be no release ahead of 15.0


I guess you'll just have to release 15.0 that much sooner then! ;-p



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