Thanks, Harry, for trying to sort this out for me. So far as I know, I only made one purchase--a couple of years back. I bought the top tier product at that time. I believe it was $29.95. When I redownloaded, there was no fee, no upgrade mentioned. I am quite certain that I paid only the one time. (...

Sorry for being vague. I think I did this to myself. I'm running the Grand Prix Edition v18.3.9. When I updated to that version and it would not load. I went to Apple Store and downloaded the file. It downloaded and started. Not surprisingly, I guess, my history was no longer available to me--as if ...

I downloaded a new version of the software and now all my data has disappeared.

That did it.
Thanks, Harry. I suggest some notes in the instructions for those of us who get caught in loops like this.

This is the very process that is not working for me. I tried again. Nothing.
Set up a new track in my neighborhood. Timing works fine. GPS working fine. Dual auxiliary working fine. No video icon showing up.

I used the Grand Prix version successfully for a couple of years. Plenty of good video recordings. However, the last three times I've been to the track, I have been unable to initiate video recording. I can see the greyed-out camera icon with the red x at the top of the timer screen but the video bu...